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Privacy Policy

Effective Date: 16 September 2026

Last Updated: 16 September 2026

Manoj Trading Company ("we," "us," "our," or "Manoj Trading Company") respects your privacy and is committed to protecting the personal information you share with us through our website, https://www.manojtrading.com/ (the "Website").

This Privacy Policy explains how we collect, use, store and protect your information when you visit our Website, submit an enquiry or communicate with us.

1. Information We Collect

We may collect the following information when you interact with our Website:

Information You Provide

When you submit an enquiry, request a quotation or contact us, we may collect:

  • Full name

  • Company or business name

  • Email address

  • Mobile number

  • Product or raw material requirements

  • Quantity and packaging requirements

  • Delivery location or business address

  • Any other information you voluntarily provide

Please avoid submitting confidential business information or sensitive personal information through our enquiry forms unless it is necessary for your request.

Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, depending on the tools and settings enabled on our Website:

  • IP address

  • Browser and device information

  • Pages visited

  • Website usage and interaction data

  • Date and time of access

  • Referring website or source

This information may be collected through cookies, analytics tools or similar technologies.

2. How We Use Your Information

We may use the information collected to:

  • Respond to product enquiries and quotation requests

  • Understand your sourcing and packaging requirements

  • Provide information about our products and services

  • Communicate regarding orders, enquiries and business requirements

  • Improve our Website, products and customer experience

  • Maintain Website security and prevent misuse

  • Comply with applicable legal and regulatory obligations

  • Send business-related updates or marketing communications where permitted and applicable

We will use personal information for the purposes described in this Privacy Policy or for other purposes communicated to you at the time of collection.

3. Sharing of Information

We do not sell your personal information.

We may share relevant information with trusted service providers where reasonably necessary to operate our Website and business, including:

  • Website hosting and technology service providers

  • Website analytics and communication service providers

  • Email or enquiry management service providers

  • Professional advisers and regulatory authorities, where legally required

Such sharing will be limited to the relevant purpose and applicable requirements.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to support Website functionality, understand visitor behaviour and improve user experience.

Cookies may be provided by our Website platform or third-party services integrated into the Website.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.

5. Data Security

We take reasonable measures to protect personal information against unauthorised access, alteration, disclosure or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of your information.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain business and transaction records, resolve disputes, enforce agreements or comply with applicable legal obligations.

The retention period may vary depending on the nature of the information and the purpose for which it is used.

7. Your Rights and Choices

Subject to applicable law, you may have the right to:

  • Request information about the personal data we process about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where applicable

  • Withdraw consent where processing is based on consent

  • Raise concerns or complaints regarding the handling of your personal information

  • Opt out of non-essential marketing communications

To exercise your rights or raise a concern, please contact us using the details provided below. We may need to verify your identity before processing your request.

8. Third-Party Websites and Services

Our Website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their respective privacy policies before sharing personal information.

9. Children's Privacy

Our Website is intended for business and general informational purposes. We do not knowingly seek to collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action where required.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Website functionality, legal requirements or privacy practices.

Any updates will be published on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

Manoj Trading Company

We will review and respond to privacy-related enquiries within a reasonable period and in accordance with applicable requirements.

By using our Website or submitting your information through our enquiry forms, you acknowledge that you have read this Privacy Policy.

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